Technical Product Manager

The desired candidate will work in Compliance Technology Operations(CTO) team under Global Ethics & Compliance organization. CTO is the center of excellence for product development and technology operations adhering to the Visa’s compliance requirements supporting Visa business lines, products and services. As a product manager, the candidate will act as a link between globally distributed cross functional teams bridging business, product and technology. Main functions include product development, roadmap planning and customer engagement ensuring products built adhere to AML & sanctions requirements fulfilling regulatory obligations.

Looking for a candidate with strategic thinking, problem solving and analytical skills, technical proficiency, database query skills, excellent leadership communication and presentation skills, project management and strong work ethics with ability to work in fast paced environment. Need to be a quick learner and develop solid understanding of Visa’s Compliance program.

The candidate should have a passion for learning and innovation and possess a mix of technical, business, and soft skills. Should have a customer-centric approach with drive towards better decision-making and effective advocacy.

Essential Functions:

• Be the Product SME for compliance and business stakeholders with leadership qualities and thorough understanding of end-to-end data flow of the application and downstream systems.
• Define product vision and strategy based on customer needs and business goals.
• Develop, maintain and prioritize product backlog items that outlines product vision and execution path for product development.
• Create detailed business requirement documents, acceptance criteria and other specifications. Act as link between business and technical stakeholders to drive requirements walkthrough sessions for product development including features, fixes, and technical work that needs to be done.
• Thoroughly understand and outline the objectives and scope of the user acceptance test, create timelines, develop and execute test cases and scenarios, validate results, report and track defects fixes until delivery complete.
• Conduct comprehensive UAT (user acceptance testing - frontend and backend/API testing) for client integrations and new features (pre- and post-production) development before production. Require SQL querying skills.
• Act as liaison between stakeholders and the development team ensuring a clear line of communication per committed /planned timelines. Strong follow-through ability to drive to closure and resolution for deliverables.
• Analyze and troubleshoot gaps in functionality, process and technology, identify improvement areas/enhancements, propose solutions, devise plan and drive execution.
• Work with 3rd party services for external integration related product development.
• Work in a highly collaborative and fast paced environment with minimal supervision and develop effective relationships with business and IT stakeholders to complete day to day activities with excellence in quality, accuracy and minimal guidance.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

• Bachelor’s degree in Computer Science, Information Technology or related field with at least 6-8 years of experience in technical product owner or similar role with strong product management experience in large enterprise.
• Possess deep technical knowledge and product acumen to translate opportunities into actionable product capabilities and features. API and platform product development experience is required.
• Strong knowledge of software QA methodologies, tools, and processes. Hands-on experience with writing queries/scripts in SQL, Oracle, and Python.
• Detail-oriented with experience in writing clear, concise, and comprehensive business requirement documents and test cases.
• Self-motivated and team-oriented, able to work both autonomously and effectively as part of a geographically dispersed team.
• Excellent problem solving and analytical skills.
• Strong interpersonal and communication skills.
• An initiative-taking individual with the ability to address challenges, solve problems, and enable progression.
• Successful demonstration of product delivery in Agile (e.g., scrum) and waterfall software development methodologies.
• Prior AML and Compliance experience is a plus.
• Experience in AI/machine learning is a plus.
• Willing to work on a flexible schedule across different time zones.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.